The Short Version: In case you are seeking an original gemstone or special anniversary present, Leibish & Co. has actually a strong stock of high-quality, colorful, and conflict-gayboys free diamonds and gemstones. The family-run company has become operating online since 1998 with an individual touch that has had generated perform company worldwide. Leibish & Co. makes it simple to purchase loose stones or to use its free of charge “Design your very own” instrument to carry your own perfect little bit of jewellery alive. With many years of expertise and strong craftsmanship under the strip, Leibish & Co. is found on the brink of broadening the stock to watches and various other add-ons.
Whenever Leibish Polnauer established 1st web diamond company in 1998, it took almost an entire time to upload an individual picture and information to his website â but he had been a visionary just who saw possible during the fledgling world of ecommerce. “When he views the possibility in a notion, he will do everything inside the power to progress along with it,” mentioned Benji Margolese, Director of material promotion for Leibish & Co.
Leibish produced an effective, family-run procedure with his girlfriend and kids offering in management jobs. They’ve got grown an effective online business with offices located globally. Leibish & Co. is a leader in unique coloured expensive diamonds and gemstones which are difficult to get somewhere else. The diamonds are conflict-free, that is an important facet for most customers.
“individuals come to all of us simply because they seek out anything somewhat different, one thing a tad bit more unique than everyone else has actually,” Benji mentioned.
While Leibish & Co. provides high-quality old-fashioned diamonds, the business focuses on colourful, distinctive jewellery. Whenever requested the reason why business has this type of a top consumer return rate, Benji rapidly pinpoints why.
“It is a mix of exceptional products, fantastic service, and jewellery designed towards the highest quantities of perfection,” the guy stated. “The precious jewelry we make isn’t your daily, mass-produced variety of product. Each piece is custom-made to perfectly fit the diamond or gem chosen of the customer.”
A Family Affair With private Service
Leibish & Co. is actually a genuine household company, with Leibish’s relatives playing important roles within the organization.
Leibish serves as Founder and chairman for the company, while their spouse, Rosi, may be the company’ occasions Manager. Their particular eldest girl, Chavi, serves as the Lead Jewelry Designer â which is a huge obligation since custom jewelry comprises above 50% of this organization’s company, Benji mentioned.
Leibish’s eldest child, Yossi, may be the President of Leibish & Co. Another boy, Shmulik, that is a graduate in the Gemological Institute of America, may be the main Diamond Buyer the organization. “Shmulik is, actually, certainly one of the majority of talented color diamond experts in a,” Benji mentioned.
Leibish’s child Itzik may be the business’s COO and operates the nyc workplace on Fifth Avenue. Yoni, who’s the youngest of Leibish’s five young ones, is the organizations CFO.
“among the longtime members of the team, i will tell you that, even though there is no relation, they consider me personally, among others, element of their family,” Benji stated. “all of us bring our own expertise towards the company, but work together to constantly develop the company.”
Customers are also treated like family at Leibish & Co., the spot where the company invests power into individual service and product sales. “if you’ve ever addressed one specific broker, for example, that is the exact same person you will definitely always cope with, whatever you happen to be contacting or composing in about,” Benji said. “do not trust driving consumers around to different departments when they’ve a question or particular problem they would like to deal with.”
Consumers Come From throughout the World
Leibish features a number of distinct customers: discover buyers, which primarily store through the site, merchants, and people inside trade company, just who usually check out the businesses primary workplaces in ny, Israel, and Hong Kong.
A great deal of Leibish & Co.’s clients are from U . S .. The subsequent top market is actually Canada, accompanied by the uk, Australian Continent, Hong Kong, while the remainder of European countries.
Consumers at each stage of life store at Leibish & Co., though most are between your years of 35 and 54, Benji mentioned. Moreover, the firm garners roughly 300,000 website visits each month â and helps to keep almost all of its consumers coming back.
“with well over a 70% return consumer status, we remain being among the most well-known organizations in our market,” he mentioned.
Colourful Diamonds & Gemstones With a “Design your very own” Option
Leibish & Co. stocks high-end jewelry, but preserves inventory flexibility, especially for internet based customers, Benji mentioned. The organization offers countless free expensive diamonds and precious gemstones, but its important items are personalized jewellery creations.
“We keep a sizable number of multicolor diamond and gem jewellery, with a few on the rarest colors ever observed,” he mentioned. “Our company is acknowledged best by our bread-and-butter items â yellow diamond and pink diamond involvement bands. But we sell diamond jewelry of almost every shade, and valuable gems â including sapphires, emeralds, and rubies. We offer precious jewelry crafted with colorless expensive diamonds, also, but our very own knowledge is within the field of shade.”
For clients who possess one thing at heart and require assist making it possible, Leibish & Co. provides a “Design your” jewelry instrument, which Benji stated is actually their most well known product.
“Obviously, while looking for a special part, men and women usually want particular rocks and setting designs they will have already dropped deeply in love with,” he mentioned. The “Design your” device makes it possible for customers to build a bit using the rock, establishing, and steel of their option.
“It allows them to deliver their desires to life â with your expertise in craftsmanship,” Benji told you.
Accessories & New using the internet Tools in Store for Leibish & Co.
since it appears forward to the long run, Leibish & Co. is slowly changing toward higher-ticket products and item variety. The organization feels comfortable branching off to new product lines due to the determination and passion it applies to most appropriate their current projects.
“we now have spoken of exposing lots of extras â such as for instance deluxe watches, handbags, and even pens,” Benji mentioned. “But we chose to hold back until we 1st perfected all of our primary distinct item, that will be diamonds.”
Leibish & Co. normally searching for ways to carry on mastering its popular site, also. One way it intentions to improve their web experience is by launching augmented real life characteristics, that will offer virtual buyers more of an in-store experience.
As a business enterprise along with its origins in colourful diamonds and e-commerce, Leibish & Co. consistently innovate in a traditional sector which views modification once the exception to this rule, perhaps not the rule.